Wildflowers Studio Policies
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At Wildflowers Yoga we firmly believe in the integrity of our community.
Our community includes our Teachers, Students, Staff, and all persons involved in all activities through Wildflowers Yoga.
We commit to the intention of keeping our space safe for everyone.No Tolerance:
At Wildflowers, we do not permit nor condone harassment of any kind. This includes generalized and sexual harassment.Harassment:
Harassment is unwelcome verbal or non-verbal conduct that denigrates or shows hostility and/or aversion towards a person or persons that has the purpose or effect of unreasonably interfering with their work, study, or other activity.
Harassment creates an environment that a person would consider to be intimidating, hostile, unsafe, and/or abusive.
Harassment against any person because of age, gender, gender identity, pronoun use, race, ethnicity, culture, political ideology, national origin, religion, sexual orientation, disability, socioeconomic status, genetic information, or any other basis will not be tolerated at Wildflowers.Sexual Harassment:
Sexual Harassment is unwelcome conduct of a sexual nature, whether physical, verbal or non-verbal in nature.
Sexual harassment includes but is not limited to: unwelcome sexual advances, whether they involve physical touching or not, behavior individually that invites arousal due to the desire of reactions of others around them, sexual epithets, jokes, written or verbal references to sexual conduct, gossip regarding one’s sex life, commentary on an individual’s body, commentary about an individual’s sexual activity, deficiencies, or prowess, displays of sexually suggestive objects, pictures, or cartoons, unwelcome leering, whistling, brushing against the body, sexual gestures, or suggestive or insulting comments, comments or conjecture about a person’s sexual orientation or gender identity, Inquiries into one’s sexual experiences; and/or, discussion of one’s sexual activities.Notify Management:
Please immediately let management know if you experience harassment of any kind during your time at Wildflowers.
You can contact us directly by calling us at (352) 577-8289, text us at (352) 758-5885, emailing us at info@wildflowersyoga.com, or by submitting an anonymous feedback form.Rights Reserved:
If Wildflowers management becomes aware of any prior criminal misconduct or convictions of questionable character that jeopardize the environment, culture, or safety of this business, Wildflowers Yoga reserves the right to deny services.Our Promise:
We will continue to uphold the utmost respect, honor, and safety of our Wildflower’s community.
We promise to keep this intention by ensuring the nurturing environment we all deserve. -
PLEASE FAMILIARIZE YOURSELF WITH OUR WAITLIST TERMS BELOW:
At Wildflowers, we aim to accommodate as many clients as possible while ensuring fair and timely access to our classes.
Our waitlist policy helps us manage this efficiently.Late Policy
If you're late for the class, you’re not guaranteed a spot, even if you're on the waitlist or the roster.
We typically admit late students up to 5 minutes after class start time, but if there is a waitlist, the open spots will be filled at class start time.
How Our Waitlist Works
If a class is full, you’ll see the option to "Join Waitlist" instead of "Book Now."
By joining the waitlist, you express interest in a spot should one become available. You must confirm payment to be added to the waitlist.
If a spot opens, waitlisted students are offered the spot in order of their position on the list.
When a space becomes available before class starts, the first person on the waitlist will receive a text and email offering the spot.
You’ll have 10 minutes to reply with "1" to claim the spot. If you don’t respond within 10 minutes or reply "9" to decline, the next person on the list will be offered the spot.
A confirmation will be sent once your spot is secured.
Once a student confirms the spot, they will be charged for the class.
Priority for Waitlisted Students
If you’re not on the waitlist and show up at the studio, those on the waitlist will take priority.
At class start time, any remaining open spots will be filled from the waitlist in order. When those clients are admitted we will admit non-waitlisted clients.
Notification Timing
You’ll be notified at least 30 minutes before the class start time if a spot becomes available.
If you cannot arrive within 30 minutes of receiving the notification, please do not join the waitlist to ensure the spot can go to someone else.
Thank you for helping us manage our waitlist effectively.
We appreciate your understanding and look forward to seeing you in class! -
At Wildflowers, we understand that sometimes life sweeps us away on an adventure or simply asks us to take a needed break from regular routine.
To accommodate such needs, we offer the following membership freeze options.Membership Freeze Options
To freeze a membership, please fill out the Membership Freeze Form.
Monthly Members: Individuals can freeze any recurring Monthly Wildflowers Membership for up to two months per year.
Annual Members: Annual memberships can be frozen for up to two months per year.Extended Freeze Policy: If you need to freeze your membership for longer than the allowed period of two months,
please contact the admin team at info@wildflowersyoga.com after you fill out our Membership Freeze Form.We only freeze from billing date to billing date. For example, if your billing date is the 15th of the month, you can freeze your membership from January 15th to March 14th for a 2-month freeze, and your membership dues will begin again on March 15th. During the duration of your freeze, you will not be charged for your membership. Upon your membership being unfrozen, your membership dues will begin again.
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Membership Cancellation
All members can cancel their membership by clicking to send an email with all relevant information for management to finalize the cancellation request. If you send in your cancellation request after your monthly fee has been processed, you will still have access to all perks and membership for the duration of that month. Please request your cancellation with ample time for management to receive the notice of your cancellation.
We appreciate your commitment to your practice. We look forward to supporting the ebbs and flows of your journey.
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At Wildflowers, we sincerely appreciate you pre-registering for class.
It helps our front desk staff tremendously and assures that you can fit into class.
We also understand that you may sometimes need to cancel your class reservations.
We have created the following policy to ensure that you can effortlessly navigate our cancellation terms.Late Cancellation / No Show
We no longer have a fee for cancelling within 4 hours of class start time (late cancellation) or not showing up to class (no-show), however we ask that you cancel your booking for class as soon as you know you are not able to make it to ensure that someone else may have the opportunity to take your spot. We ask that you do not no-show, but please cancel yourself from class if you know you will not be in attendance. We trust you, and we thank you for being considerate of our limited mat spaces.
Event Late Cancellation & No Show
Our Event Late Cancellation window begins 8 hours before the event start time. If you cancel before the 8 hour Late Cancellation window begins, 100% of the event ticket price will be applied as account credit to your account with us. If you cancel after the 8 hour Late Cancellation window begins, or if you do not show up for the event, you will not be able to receive a refund for your ticket.
Applies to All
These cancellation terms apply to ALL patrons of the studio, including those who are on an unlimited monthly membership.Our Commitment
We are committed to providing you with an exceptional experience every time you visit our studio.
If you have any feedback about your experience, please do not hesitate to reach out to us at info@wildflowersyoga.com.
We value your feedback and will do everything we can to make it right.